30th October – 2nd November
Privacy Policy
How we handle your information
Last updated: 27 February 2026
1. Introduction
This Privacy Policy explains how Cable-Tie Productions (“we”, “us”, “our”), the organisers of Rain Dance Festival, collects, uses, discloses, and protects your personal information when you visit our website at raindancefestival.au or interact with our services.
We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
Information you provide directly
We collect personal information when you interact with us through the following forms on our website:
- Newsletter signup: email address
- Contact form: name, email, subject, message
- Artist signup: artist/band name, email, genre, description of your act
- Volunteer signup: name, email, phone number, reason for volunteering
Information collected through applications
If you apply as an artist or volunteer, we may collect additional information including:
- Artist applications: performer name, genre, bio, performance type, set length, social links, availability, technical requirements, rider requirements, previous events
- Volunteer applications: phone number, skills, areas of interest, availability, dietary requirements, emergency contact details, t-shirt size, how you heard about us, previous experience
Information collected automatically
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Pages visited and date/time of access
3. How We Use Your Information
We use your personal information for the following purposes:
- To send newsletters and festival updates you have subscribed to
- To respond to your enquiries and communications
- To assess and manage artist and performer applications
- To coordinate volunteer activities, rosters, and safety requirements
- To operate, maintain, and improve our website
- To monitor website security and prevent abuse
- To comply with legal obligations
4. Legal Basis for Processing
We collect and use your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. We only collect information that is reasonably necessary for our functions and activities.
- Consent — when you subscribe to our newsletter or submit enquiry forms, you consent to the collection and use of the information provided
- Contractual necessity — when you apply as an artist or volunteer, we process your information to assess and manage your involvement
- Legitimate interest — for website security, analytics, and operational purposes
5. Who We Share Your Information With
We do not sell your personal information. We may share your information with:
- Hosting and technology providers who help us operate our website
- Event partners where necessary to deliver services you have engaged with (e.g. stage managers for artist technical requirements)
- Professional advisors such as lawyers and accountants where necessary
- Law enforcement or regulatory bodies where required by law
All third parties are required to handle your information in accordance with applicable privacy laws.
6. Cookies and Tracking
Our website uses essential session cookies to ensure the site functions correctly. We do not use third-party tracking cookies or advertising cookies. Session cookies are deleted when you close your browser.
7. Children
Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Your Rights
Under the Australian Privacy Act 1988 (Cth), you have the right to:
- Access your personal information held by us
- Correct any inaccurate or out-of-date information
- Request deletion of your personal information where it is no longer needed
- Complain to us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached
To make a request, contact us via our contact page. We will respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the OAIC:
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us via our contact page.